Contact Us

01
Get in Touch

How to Order

Pre-Production

1

Contact Sanatri customer service via whatsapp or telephone (+62 812 1110 854)

2

Send the fixed design files to Sanatri email address (admin@sanatri.com) (design must be in vector format)

3

Issue an MOU (Memorandum of Understanding) between client and Sanatri (regarding prices, order spesifications, deadlines, etc)

Production

4

Sampling according to the design attached. This can be revised up to 3 times for improvements, according to the former design.

5

Confirm the order, and proceed to the production stage (the sample is in accordance with the wishes of the buyer)

6

Production process (the length of production depends on order quantity, complexity, and spesifications regarding to special requests)

Post-Production

7

Delivery of ordered items (shipping duration depends on the previously agreed decision, such as sent by certain courier, divided into several shipments, etc.)

8

Submission of order invoices (after the item has been received and must be paid in accordance with the due date in the MOU)